Terms of Use

1. Agreement to Terms

By accessing or using BookFlow ("the Service," "Platform," or "we"), you agree to be bound by these Terms of Use ("Terms"). If you disagree with any part of these terms, you may not access the Service.

BookFlow is an AI-powered video generation platform that creates promotional videos for local business advertising using advanced artificial intelligence technology, including OpenAI's Sora 2 model.

2. Description of Service

2.1 Core Services

• AI Video Generation: Creation of promotional videos using artificial intelligence
• WhatsApp Delivery: Instant delivery of generated content to your mobile device
• Business Automation: AgentKit-powered customer interaction and appointment booking
• Analytics Platform: ROI tracking and conversion analytics
• Multi-Platform Optimization: Content optimized for various social media platforms

2.2 Service Dependencies

Our Service relies on third-party providers including but not limited to:

• OpenAI (Sora 2) for video generation
• WhatsApp Business API for content delivery
• Stripe for payment processing
• Various calendar integration services

3. User Accounts and Eligibility

3.1 Account Requirements

• You must be at least 18 years old
• You must provide accurate and complete information
• You are responsible for maintaining account security
• One person or entity may not maintain multiple accounts

3.2 Business Use

This Service is designed for legitimate business marketing purposes. You represent that:

• You operate a legitimate business
• You have the right to market the services you promote
• You will comply with all applicable advertising laws and regulations

4. Subscription Plans and Payment

4.1 Subscription Tiers

• Free Demo: Limited trial access
• Professional: $199/month - 8 videos, basic features
• Growth: $299/month - 20 videos, advanced automation
• Enterprise: $999/month - Unlimited videos, premium features

4.2 Payment Terms

• All fees are charged in advance on a monthly basis
• Payments are processed through Stripe
• Failed payments may result in service suspension
• No refunds for partial months of service

5. AI-Generated Content and Intellectual Property

5.1 Content Ownership

• You retain ownership of your input data and business information
• AI-generated videos are licensed to you for business use
• You grant us a license to use your content for service provision and improvement

5.2 AI Content Limitations

• AI-generated content may not always be perfect or accurate
• You are responsible for reviewing content before use
• We do not guarantee specific outcomes or quality levels
• Generated content should be reviewed for compliance with advertising standards

6. Prohibited Uses

You agree not to use the Service to:

• Generate content that violates laws or regulations
• Create misleading, false, or deceptive advertising
• Infringe on third-party intellectual property rights
• Generate content promoting illegal activities
• Abuse or spam WhatsApp or other communication channels
• Reverse engineer or attempt to copy our technology
• Use the service for automated bulk content generation beyond your plan limits

7. Limitation of Liability

7.1 General Limitations

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our liability is limited to the amount you paid in the preceding 12 months
• We are not liable for indirect, incidental, or consequential damages
• We do not guarantee specific business outcomes or ROI

7.2 AI-Specific Limitations

• We are not responsible for the accuracy of AI-generated content
• You assume full responsibility for reviewing and approving all content
• We do not guarantee that generated content will achieve specific results
• AI technology limitations may affect content quality

8. Termination

8.1 Termination by You

• You may cancel your subscription at any time
• Cancellation takes effect at the end of the current billing period
• You retain access to downloaded content

8.2 Termination by Us

We may terminate your account for:

• Violation of these Terms
• Non-payment of fees
• Misuse of the Service
• Legal or regulatory requirements

9. Contact Information

For questions about these Terms:

• Email: legal@bookflow.com
• Support: support@bookflow.com